#Developer #ServiceNow #Problems

ServiceNow Presence API

With the introduction of new user interface called UI16 ServiceNow implemented a new feature, called User Presence. It allows you to put green dots near avatars of users that are online in multiple different places like: Activity Streams, Visual Task Boards, Live Feeds and Connect Conversations. If the user the activity on the instance, the green dot will turn orange for several seconds, and after no user interaction for the next few seconds the dot will disappear. ...

#Developer #ServiceNow #Problems

The Good, the Bad, and the Ugly About ServiceNow from a Developer's Perspective

Over the years, the concept of “platform” has been growing and become one of the main topics regarding IT Service Management. ServiceNow is one company in particular that has become a big thing in this space. Sure, the list of companies using the ServiceNow platform is impressive, but it doesn’t show how many people are actually using or familiar with the platform. What really brought this to my attention is when I mention ServiceNow while talking to people working in big companies. ...